* Sony devices require the Device Administrator permission. Pass your ID on to your trusted technician, who is using the TeamViewer full version. Then, you can double click the application to get assistance from your help desk provider at any time. Clicking the link will add the QuickSupport application to your desktop screen for easy access. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at 3. For Computers: the TeamViewer QuickSupport Application Your help desk provider will send you a personal link to the QuickSupport application.
It has never been easier to troubleshoot devices!Ģ.
Store confidential information into the device clipboard.It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more. Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices.